SNB Tech (hereinafter, the “Shopping Mall”) complies with applicable privacy protection laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act. The Shopping Mall establishes and adheres to this Privacy Policy in accordance with relevant laws to protect users’ rights and interests.

A. Items of Personal Information Collected

The Shopping Mall collects the minimum required personal information at the time of membership registration to provide membership services, subscription services, and order/delivery services.

1) Membership Registration

• Required: Name, ID (username), Password, Email address, Consent to receive emails, Mobile phone number, Consent to receive messages to mobile phone number
• Optional: Recommended dental clinic

2) Order/Delivery of Goods

• Required: Name of sender and recipient, Landline phone number, Mobile phone number, Address, Email address, Payment method, Payment date
• Optional: Delivery requests/instructions

3) Subscription Service

• Required: Service selection, Recommended dental clinic name, Applicant name, Shipping address, Mobile phone number, Payment method, Payment date

4) Information Automatically Generated and Collected During Service Use/Processing

• Required: IP address, Cookies, Service usage records, Access logs, Payment records, Suspension records

B. Collection Methods

• Website (membership registration)

The Shopping Mall uses collected personal information for the following purposes:

1) Performance of contracts and settlement of fees for service provision:
Providing content, processing purchases and payments, delivering goods, and sending invoices/billing documents, etc.

2) Member management:
Identity verification for membership services, personal identification, age verification, confirmation of legal guardian consent when collecting personal information of children under age 14, and delivery of notices

3) Marketing and advertising:
Analyzing access frequency and compiling statistics on members’ service use

In principle, the Shopping Mall does not provide users’ personal information to third parties. Exceptions apply in the following cases:

- Where the user has provided prior consent

- Where required by law or where investigative authorities request it in accordance with lawful procedures for investigative purposes

To improve services, the Shopping Mall outsources certain personal information processing tasks as follows and stipulates necessary matters in outsourcing agreements to ensure personal information is safely managed in accordance with applicable laws.

Service provider: Korea Post Parcel Service

Outsourced tasks: Logistics for product delivery and subscription deliveries

Retention period: Until membership withdrawal or termination of the outsourcing agreement.

In principle, once the purpose of collection and use is achieved, the Shopping Mall destroys the information without delay. However, if retention is required under relevant laws, the Shopping Mall retains member information for the period prescribed by such laws as follows:

Items retained: Payment records

Legal basis: Records related to contracts or withdrawal of subscription/offer

Retention period: 3 years

In addition, the Shopping Mall retains the following records in accordance with the Act on Consumer Protection in Electronic Commerce, etc.: Records on contracts or withdrawal of subscription/offer: 5 years

Records on payment and supply of goods, etc.: 5 years

Records on consumer complaints or dispute resolution: 3 years

In principle, personal information is destroyed without delay once the purpose of collection and use is achieved. The procedures and methods are as follows:

A. Destruction Procedure

Information entered by users for membership registration, etc. is transferred to a separate database (or stored in a separate file for paper documents) after the purpose is achieved, stored for a certain period in accordance with internal policies and relevant laws (see “Retention and Use Period”), and then destroyed. Such information will not be used for any purpose other than retention unless required by law.

B. Destruction Method

Personal information printed on paper is destroyed by shredding or incineration.
Personal information stored in electronic file format is deleted using technical methods that prevent recovery of the records.

Users may at any time view or modify their registered personal information and may also request termination of membership.

To view or correct personal information, users may access “Edit Personal Information” (or “Edit Member Information,” etc.). To terminate membership (withdraw consent), users may click “Withdraw Membership” and complete identity verification to directly view, correct, or withdraw.

Alternatively, if you contact the Personal Information Manager by written request, phone, or email, we will take action without delay.

If you request correction of errors in personal information, the Shopping Mall will not use or provide such personal information until the correction is completed. If incorrect personal information has already been provided to a third party, the Shopping Mall will notify the third party of the correction without delay to ensure the correction is made.

Personal information that has been terminated or deleted at the user’s request will be processed in accordance with the “Retention and Use Period” and will not be accessed or used for other purposes.

A. Purpose of Using Cookies, etc.

Cookies may be used to analyze access frequency and visit time of members and non-members, identify users’ preferences and interests and track browsing behavior, measure participation and visit counts in events, and provide targeted marketing and personalized services.

You have the right to choose whether to install cookies. You may configure your web browser options to allow all cookies, prompt you each time a cookie is saved, or refuse all cookies.

B. How to Refuse Cookie Settings

Cookies are used to understand usage patterns across the Shopping Mall and related services/websites visited by users, popular search terms, security connection status, news editing, and user scale, in order to provide optimized, customized information including advertisements.

C. Installation/Operation and Refusal of Cookies

Example: You may refuse cookie settings by selecting your web browser options to allow all cookies, prompt confirmation whenever a cookie is saved, or refuse all cookies.

For Internet Explorer, you can set cookie acceptance as follows:

1. Select [Tools] > [Internet Options]

2. Click the [Privacy] tab

3. Set the [Privacy level]

However, if you refuse cookie installation, there may be difficulties in providing services.

The Shopping Mall implements the following measures to ensure the safety of personal information and prevent loss, theft, leakage, alteration, or damage:

A. Password Encryption

Passwords for Shopping Mall member IDs are encrypted for storage and management, and only the member can know them. Personal information can be viewed or changed only by the member who knows the password.

B. Measures Against Hacking, etc.

The Shopping Mall makes best efforts to prevent leakage or damage of personal information due to hacking or computer viruses.

We regularly back up data, use up-to-date antivirus software to prevent leakage or damage of personal information and data, and use encrypted communications to securely transmit personal information over networks.

We also use intrusion prevention systems to control unauthorized external access and strive to implement all feasible technical measures to enhance system security.

C. Minimization and Training of Personnel Handling Personal Information

Personnel handling personal information are limited to designated staff. Separate passwords are assigned and periodically updated, and regular training is provided to emphasize compliance with this Privacy Policy.

D. Operation of a Dedicated Privacy Protection Organization

Through an internal privacy protection organization (or similar), the Shopping Mall monitors implementation of this Privacy Policy and staff compliance. If issues are found, we strive to correct them immediately.

Through an internal privacy protection organization (or similar), the Shopping Mall monitors implementation of this Privacy Policy and staff compliance. If issues are found, we strive to correct them immediately.

You may report any privacy-related complaints arising from use of the Shopping Mall’s services to the Personal Information Manager or the responsible department.

The Shopping Mall will respond promptly and sufficiently.

Personal Information Manager

Name :

Department :

Tel :

Email :

Personal Information Officer (Person in Charge)

Name :

Department :

Tel :

Email :

If you need to report or consult regarding privacy infringement, please contact the following organizations:

Personal Information Infringement Report Center: (www.118.or.kr / Dial 118 without area code)

Supreme Prosecutors’ Office Cyber Crime Investigation Division: (www.spo.go.kr / +82-2-3480-2000)

National Police Agency Cyber Terror Response Center: (www.ctrc.go.kr / 1566-0112)

Transmission of Promotional Information

SNB Tech may also send promotional/advertising information to members. In such cases, the email will clearly display the label “(Advertisement)” so that members can easily recognize it as advertising. We will not send advertising information to members who have expressed refusal to receive such information.

This Privacy Policy does not apply to the collection of personal information by websites linked from the Shopping Mall.

If there are additions, deletions, or modifications to this Privacy Policy, the Shopping Mall will provide notice through the “Notices” section of the website at least 7 days prior to the effective date. However, for significant changes affecting users’ rights—such as the collection and use of personal information or provision to third parties—the Shopping Mall will provide notice at least 30 days in advance.

Announcement Date: January 1, 2026

Effective Date: January 1, 2026